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Privacy Policy

Last updated: December 2, 2024

1. Introduction

Welcome to UgaAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using UgaAI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Full name
  • Email address
  • Account credentials (securely hashed)

2.2 Plant Data

When you use our plant care features, we collect:

  • Plant photos you upload for identification
  • Plant names, nicknames, and care preferences
  • Watering schedules and care history
  • Plant location and light conditions

2.3 Device Information

We automatically collect:

  • Device type and operating system
  • Push notification tokens (for care reminders)
  • Approximate location (for weather-based care tips, with your permission)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Identify plants using AI technology (Google Gemini)
  • Send personalized plant care reminders and tips
  • Provide weather-based care recommendations
  • Improve and optimize our Service
  • Communicate with you about updates and features
  • Respond to your inquiries and support requests

4. Third-Party Services

We use the following third-party services:

Google Gemini AI

For plant identification and care recommendations. Plant images are processed securely.

Supabase

For secure data storage and user authentication.

Firebase Cloud Messaging

For sending push notifications about plant care.

Razorpay

For processing subscription payments (we do not store payment card details).

5. Data Storage and Security

Your data is stored securely on Supabase servers with encryption at rest and in transit. We implement industry-standard security measures including:

  • HTTPS/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and data
  • Export: Download your plant collection data
  • Opt-out: Disable push notifications at any time

To exercise any of these rights, please contact us at contact@ugaai.in.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time from the Settings page, which will remove all your personal data from our servers within 30 days.

8. Children's Privacy

Our Service is suitable for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

UgaAI

A product of Chainlytics Advisory Services LLP

Email: contact@ugaai.in

Website: https://ugaai.in

Registered Address: Gurugram, Haryana, India